Elements and Performance Criteria
- Clarify the institutional structure and culture
- Clarify organisation management structures, professional hierarchies and inter-professional dynamics and associated expectations
- Identify factors that may impact the provision of culturally safe care within the institution in relation to their potential to enhance and/or impede care
- Evaluate organisation approach and values in relation to cultural safety of Aboriginal and/or Torres Strait Islander clients and staff
- Apply strategies to enhance personal resilience in a cultural minority
- Anticipate impact of immersion in a foreign cultural environment ('culture shock')
- Identify mentors who can model constructive, self-protective behaviours
- Use colleagues with the capacity to provide personal support for reflection, debriefing, solidarity and advocacy as appropriate
- Access community and family support where appropriate
- Assert own professional role and scope of practice
- Clarify overlapping and complementary roles of professionals in the health care team in specific mainstream health institution practice
- Identify level of awareness of the worker's role, knowledge and skills among other health professionals
- Explain own professional role and relevant demonstrated skills and knowledge to others as needed to establish professional credibility in holistic health care environment
- Clarify potential for own role to enhance client care in mainstream health institution
- Professionally assert scope of practice appropriate to own role and skills with colleagues and managers
- Advocate for clients effectively from within the institution
- Support clients to make informed choices on health care plan
- Use accurate information about the client's condition and health care plan as a basis for informing clients about available options
- Empower clients to make informed choices on health care by explaining potential consequences of available options
- Support clients through the continuum of care in line with own work role
- Contribute to training of non-Indigenous staff in cultural safety
- Support the development and implementation of cultural safety training and orientation in the institution in line with own work role
- Build own tolerance and mutual respect of colleagues by seeking to understand reasons for any insensitivity or culturally unsafe practices
- Reinforce colleagues' application of cultural safety practices in the workplace by public and/or personal recognition
- Provide leadership in the design and delivery of training in culturally safe principles and practice
- Promote organisational change to enhance institutional cultural safety
- Offer contribution to develop and/or refine institutional policies on cultural safety
- Identify change agents (managers, senior professionals, influential individuals) who may facilitate and/or champion needed organisational change
- Identify potential blockages to needed organisational change
- Mobilise available support from within the organisation to enhance institutional cultural safety
- Assist the institution to partner with the Aboriginal and/or Torres Strait Islander community in providing culturally safe practice